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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Subject: The launcher failed with an error: Refer to C:\Lotus\Notes\Data\workspace\logs\rcplauncher.log for more information
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Install
Platform: Windows
Release: 8.5.3
Reproducible: Always

Having problems upgrading from Lotus Notes Client v8.5.2 Fix Pack 3 to Lotus Notes Client v8.5.3. Receive the error mentioned in the subject line followed by a popup box saying "Could not create the Java Virtual Machine." Already tried renaming the "Workspace" directory but still have the problem. Any ideas would be greatly appreciated.



RCPLAUNCHER Log Data:
CWPNL0030I: rcplauncher wmain arguments="c:/Lotus/Notes/framework/rcp/rcplauncher.exe, -rcpLauncherWait, -nl, en, -config, system, -provManifest, -noSplash, -product, NULL, -provisioningOperation, install, -vmargs, -Drcp.system.admin=true, -DprovUpdateSiteListOverride=file:/c%3A/windows/syswow64/ccm/cache/leb00007.4.s-1-5-21-1132204338-1657222176-1230779191-4611/updateSite, -DshortCircuitNormalize=true,
CWPNL0303I: lock file captured @ 20120202_092931_263
CWPNL0090E: Existing platform lock file found - checking validity.
CWPNL0304I: We are main process

CWPNL0021I: VM specified is "c:/Lotus/Notes/framework/../jvm/bin/"
CWPNL0077I: loading jvm.properties at "c:/Lotus/Notes/framework/rcp/deploy/jvm.properties"
CWPNL0073I: Provisioning Command = '"c:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\notes2.exe" --launcher.suppressErrors "-rcpLauncherWait" "-nl" "en" "-provManifest" "-noSplash" -product "NULL" "-provisioningOperation" "install" -data "c:/Lotus/Notes/framework/rcp/systemdata" -configuration "c:/Lotus/Notes/framework/rcp/systemdata/.config" -plugincustomization "c:/Lotus/Notes/framework/rcp/plugin_customization.ini" -application com.ibm.rcp.provisioning.application.ProvisioningApplication -vm "c:/Lotus/Notes/framework/../jvm/bin/" -startup "c:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/launcher.jar" -vmargs "-Drcp.system.admin=true" "-DprovUpdateSiteListOverride=file:/c%3A/windows/syswow64/ccm/cache/leb00007.4.s-1-5-21-1132204338-1657222176-1230779191-4611/updateSite" "-DshortCircuitNormalize=true" "-Djava.security.policy=c:/Lotus/Notes/framework/../java.policy" "-Dorg.eclipse.swt.fixCitrix=false" "-Dosgi.framework.extensions=com.ibm.rcp.core.logger.frameworkhook,com.ibm.rds,com.ibm.cds" "-Xscmx64m" "-Xshareclasses=none" "-Xgcpolicy:gencon" "-Xjit:noResumableTrapHandler" "-Xmaxt0.6" "-Xmca8k" "-Xminf0.1" "-Xmn7m" "-Xms48m" "-Xmx256m" "-Xnolinenumbers" "-Xverify:none" "-Xquickstart" "-Xscmaxaot12m" "-Xtrace:none" "-Xzero" -Drcp.home="c:\Lotus\Notes\framework" -Drcp.data="c:/Lotus/Notes/framework/rcp/systemdata" -Dosgi.splashPath="platform:/base/../../shared/eclipse/plugins/com.ibm.notes.branding,platform:/base/../../shared/eclipse/plugins/com.ibm.notes.branding.nl1,platform:/base/../../shared/eclipse/plugins/com.ibm.notes.branding.nl2,platform:/base/../../shared/eclipse/plugins/com.ibm.notes.branding.nl3" -Dcom.ibm.rcp.install.id="132819292113" -Drcp.install.config="user" -Dcom.ibm.pvc.webcontainer.port="0" -Declipse.registry.nulltoken="true" -Djava.protocol.handler.pkgs="com.ibm.net.ssl.www.protocol" -Djava.util.logging.config.class="com.ibm.rcp.core.internal.logger.boot.LoggerConfig" -Dosgi.nl.user="true" -Dosgi.hook.configurators.exclude="org.eclipse.core.runtime.internal.adaptor.EclipseLogHook" -Djava.security.properties="file:c:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcp.security.properties" -Djava.library.path="c:/Lotus/Notes/framework/../jvm/bin;c:/Lotus/Notes/framework/../jvm/bin/j9vm;C:/Program Files/Common Files/Microsoft Shared/Windows Live;C:/Program Files (x86)/Common Files/Microsoft Shared/Windows Live;C:/Windows/system32;C:/Windows;C:/Windows/System32/Wbem;C:/Windows/System32/WindowsPowerShell/v1.0/;C:/Program Files/Intel/WiFi/bin/;C:/Program Files/Common Files/Intel/WirelessCommon/;C:/Program Files (x86)/Intel/Services/IPT/;C:/PROGRA~2/IBM/CLIENT~1;C:/PROGRA~2/IBM/CLIENT~1/Shared;C:/PROGRA~2/IBM/CLIENT~1/Emulator;C:/Program Files (x86)/QuickTime/QTSystem/;C:/Program Files (x86)/Calibre2/;C:/Program Files/WIDCOMM/Bluetooth Software/;C:/Program Files/WIDCOMM/Bluetooth Software/syswow64;;C:/Program Files (x86)/Common Files/Bosch Security Systems;c:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.os.win32_6.2.3.20110915-1350/os/win32/x86" -Drcp.osgi.install.area="c:\Lotus\Notes\framework\rcp\eclipse" -Xbootclasspath/a:"c:/Lotus/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcpbootcp.jar"'
CWPNL0306I: lock file released @ 20120202_092946_340


Feedback number WEBB8R4MD3 created by ~Justin Chukikonyli on 02/02/2012

Status: Open
Comments:

The launcher failed with an error: ... (~Justin Chukiko... 2.Feb.12)
. . Ditto! (~Cheryl Quettoo... 20.Mar.12)
. . . . Same issue (~Julia Opkrobur... 6.Jun.12)
. . Any news? (~Sarah Umjumiad... 20.Sep.12)
. . . . Try install from local disk (~Tate Kikigengo... 4.Jul.13)




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